Dunelm

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4.3

( 8 reviews )

Furniture Stores, Home Decor, Department Stores

Open 09:00 AM - 08:00 PM See Hours

Unit 6, St Catherines Retail Park, Perth PH1 5XA, United Kingdom +44 1738-639-993.0

Dunelm, a renowned chain retailer, offers a diverse range of bedding, curtains, soft furnishings, kitchen equipment, and home goods. With a reputation for quality and affordability, Dunelm aims to provide customers with exceptional products for their homes. Located at Unit 6, St Catherines Retail Park in Perth, United Kingdom, this home goods store is conveniently nestled within Currys PC World. Whether customers prefer in-store shopping, in-store pick-up, or delivery, Dunelm caters to their needs. The store boasts a dedicated and knowledgeable staff who are committed to going the extra mile for every customer. Additionally, Dunelm frequently offers enticing sales, allowing customers to revamp their homes at a fraction of the price. With its vast selection, competitive prices, and superior service, Dunelm is a go-to destination for all home-related needs.

Reviews

4.3/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

William whitesidew iii

March 22, 2024

We visit this store on almost a weekly basis to pick up bits and pieces for our properties. Usually the service is great. But today we got to see how the management of the store act when you want to return something. I had returned with a double sheet that I had purchased on Wednesday that was the wrong size. I have also picked out new curtains and a curtain pole that I wished to purchase at the same time. Because I didn’t have my receipt I had to wait on a manager and when he finally did show up rather than just take the details to process the refund so we could complete the transaction he decided to chastise us for failing to register for their e-receipts. I explained I don’t want e-receipts and that should have been the end of it but instead he went on and on about how we simply had to have e-receipts until I just picked up the sheet, leaving the curtains and walking out in disgust at his attitude. There isn’t a thing in those store that can’t be purchased online cheaper and better quality. We used it for convenience but after showing us how your management treat customers we won’t be back.

Jacob meyer

March 22, 2024

Great selection, good prices, good sales and good quality. A young guy saw me struggling to carry a topper and duvet to the counter and appeared out of nowhere to help. That kind of service is rare nowadays. I wish I knew his name to pass on to management.

Albert chan

March 22, 2024

Hi just want to say a big thanks to Libby who was very patient and helpful in helping us choose a rug for our living room Thanks again Libby your a star

Nathaniel chan

March 22, 2024

Clean, clearly marked but trying to find a staff member can be difficult but otherwise had a very good range of products

James strickland

March 22, 2024

Plenty of amazing offers, friendly staff and got exactly what I needed.

Joseph piccininni jr

March 22, 2024

Very helpful staff. Great store 👍. Good returns policy. …

Ryan redick

March 22, 2024

Went to Dunelm to find some Box Style pillowcases. Couldn't find any in the bedding section, so thought I would ask a member of staff. Staff very thin on the ground. Finally saw female member of staff, her work top emblazoned with the words "I am happy to help you". Well, she didn't appear happy at all. I clearly interrupted whatever she was doing amongst the curtain samples. I did ask politely if she could help me. Cue barely noticeable eye roll. I enquired about box pillowcases. She said she didn't think they did them. I said that was strange because I had looked online. She intimated I should have done Click & Collect then. Finally she looked on her tablet saying they didn't have any in stock and I'd have to get them online. When I got home I checked and found they were in stock and I could have got them in store. Totally useless member of staff with poor customer care skills.